Troubleshooting Tips for Printers

Reboot your computer. This generally solves most printing problems.

If it's not printing, or you're getting a message about the Fax printer, change your default
printer: Click on Start -> Devices and Printers, right-click the printer, and then select (left-click)
Set as Default Printer.
Check and make sure all connections going to and coming from the printer are firmly in place.
Check that the printer is on-line:
Print a test page. If that prints and the application you are using doesn't, you probably will
need to contact the application's vendor for support.
Turn off your printer for 10 seconds and turn it back on. Make a note of any error messages or
flashing lights when the printer is turned back on.
If your printer is connected directly to another computer, try rebooting that computer.
You may try to uninstall and then re-install your network printer.
Uninstalling and Re-installing a network printer:
To uninstall:
 1. Click on Start -> Devices and Printers -> right-click the network printer that you would
like to uninstall.
 2. Then click on Remove Device.
To re-install:
 1. Click on Start -> All Programs -> NUSNET -> NUSNET Network Printer Selection.
 2. Select the network printer, then click on Connect.
 3. Print a test page to verify.