1. Close open programs and windows you are not currently using.
2. Make sure all of your cords are connected properly.
3. Try to repeat the sequence of commands you performed before the problem occurred. See if this causes the same response by your computer.
4. Press the F1 key to access the Help window. You can search for a solution to your problem once the Help window appears.
5. If there is an error message, record the full message for future reference.
6. Restart your computer to see if it clears the problem. To restart your computer, open the start window and select the Restart button instead of the Log Off button.
7. If restarting the computer does not clear the problem, shut down the computer and then start it back up again.
8. If the issue is still not resolved, check the common technology issues below or call your system administrator.
2. Make sure all of your cords are connected properly.
3. Try to repeat the sequence of commands you performed before the problem occurred. See if this causes the same response by your computer.
4. Press the F1 key to access the Help window. You can search for a solution to your problem once the Help window appears.
5. If there is an error message, record the full message for future reference.
6. Restart your computer to see if it clears the problem. To restart your computer, open the start window and select the Restart button instead of the Log Off button.
7. If restarting the computer does not clear the problem, shut down the computer and then start it back up again.
8. If the issue is still not resolved, check the common technology issues below or call your system administrator.
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